This course focuses on the skills Head Start staff need to work effectively with families in stressful situations. It is designed to encourage staff to seek out families in stressful situations and help them find solutions to the issues they see as the most stress-producing. The family support skills taught in this course provide the basis for the courses solution-focused approach to crisis prevention. Although the work of Head Start involves keeping families from having a crisis, crisis cannot always be prevented. This course prepares staff to recognize and assess families in a state of crisis.